KuCoin P2P Merchant Regulations_MER

DearKuCoinP2PMerchant:

InordertoensuretheKuCoinP2Pplatformrunsproperlyandcreateasafe,stable,andconvenienttradingenvironmentforusers,KuCoinP2PMerchantsarerequiredtoabidebythefollowingrules:

1.MerchantApplication

ToapplytobecomeaKuCoinP2Pmerchant,youmustprovidethecorrespondingapplicationdocumentationandprovideasecuritydeposit.Yourmerchantfeatureswillbeunlockedafterapproval.

ApplicationLink:https://www.kucoin.com/express/merchant

AfterbecomingaKuCoinP2Pmerchant,youareexpectedtorespondtomessagesinatimelymanner,makepaymentsandreleasecoinsinatimelymanner,maintainagoodcustomerserviceattitude,showrespecttoplatformusersandstaff,donotcancelordersforarbitraryreasons,donotmakemaliciousappeals,donotmaliciouslydelayorders,andhelpjointlymaintaintheorderoftheplatform.

KuCoin否認持有大量 wLuna 代幣，最近的1.5億美元融資也與Luna無關:金色財經報道，KuCoin首席執行官Johnny Lyu表示，KuCoin沒有持有大量 wLUNA 代幣，KuCoin最近的1.5億美元融資與Luna 無關，也不需要資金來償還存款人。此前推特賬號 “otteroooo” 聲稱該交易所在其錢包地址上持有大量wLUNA，并因 LUNA 價格下跌約 99.7% 而遭受損失（該推特賬戶顯示已注銷）。[2022/7/28 2:41:59]

2.ReceiptandPayment

2.1Whenmerchantsmakepaymentstousers,theymustuseanaccountwiththesamedetailsastheirplatformidentityverification.

2.2Whenmerchantsreceivepaymentsfromusers,theymustuseanaccountthathasbeenverifiedbytheplatform.

2.3DuetoKYCrequirements,iftheuserthemerchantismakingpaymenttoattemptstouseanaccountthathasnotpassedidentityverificationtoreceivepayment,theordermaybecanceled.

2.4DuetoKYCrequirements,iftheuserthemerchantisreceivingapaymentfromattemptstouseanaccountthathasnotpassedidentityverificationtomakethepayment,themerchantmayasktheusertocanceltheorder.Ifthemerchanthasalreadyreceivedpaymentfromtheuser,theymayreturnittothesenderaccountthenasktheusertocanceltheorder.

LPOOL上線KuCoin(庫幣) ，開盤上漲32.9%:據KuCoin(庫幣)消息，KuCoin已上線Launchpool (LPOOL)項目并支持LPOOL/USDT和 LPOOL/BTC 交易對。LPOOL開盤價為3.48USDT，當前報價4.6USDT，上線漲幅32.9%。KuCoin(庫幣)旨在發掘優質區塊鏈項目，為來自207個國家的800萬用戶提供現貨、杠桿、合約、Staking 、借貸等一站式服務。[2021/6/3 23:08:47]

3.AssetSecurityRegulations

3.1Merchantsarenotallowedtoengageinanytransactionsinvolvingillicitfunds.

3.2Ifthereisausercomplaintthattheirbankcardorotheraccountswerefrozenduetoamerchantpayment,themerchantisrequiredtoactivelyworkwithplatformstafftoprovidereasonableevidentiarymaterials.

3.3Iftheiraccountisfrozen,merchantsshouldcontactofficialcustomerserviceassoonaspossibletoprovideinformationonthefrozenaccountandreasonableevidencethatthefreezewasrelatedtotheplatform.

3.4Ifillegaldigitalassetsorfundsflowintotheplatformduetotheactionsofamerchant,resultinginassetlossesorlegalriskstotheplatformanditsusers,theplatformhastherighttosuspendmerchantfunctionalityandaccountassets.Merchantsarerequiredtoactivelycooperatewiththeresultingjudicialinvestigation.

DORA登陸KuCoin第11期BurningDrop:據 KuCoin (庫幣)消息，KuCoin于今日18點開啟第11期BurningDrop，用戶可通過質押 USDT/KCS/DORA參與，本次BurningDrop總獎勵為10,000個DORA，已參與質押的用戶還可以通過燃燒POL代幣來提升分發算力，獲得更多DORA。Dora Factory是一個可編程的DAO即服務的多鏈開放基礎設施。據悉，KuCoin上一期BurningDrop項目FEAR開盤上漲3900%。[2021/6/2 23:04:03]

4.MerchantViolations

Inordertostandardizetheoperationoftheplatform,merchantsarerequiredtoactivelycooperatewithplatformstafftorectifythefollowingregulations.Ifthemerchantfailstocooperatewithplatformstaff,theplatformhastherighttotakemeasuressuchasissuingawarning,removingmerchantfunctionality,freezingdeposits,confiscatingdeposits,freezingtheaccount,issuingfines,andblacklistingthemerchant.

1.Violationsoftheaforementionedreceiptandpaymentorassetsecurityregulations.

2.Encouraginguserstoengageinofflineoroff-platformtrades.

Lossless(LSS)登陸KuCoin第十期BurningDrop:據 KuCoin (庫幣) 交易所消息，KuCoin于5月28日18點開啟第十期BurningDrop，用戶可通過質押 USDT/KCS/ETH參與，本次BurningDrop總獎勵為650,000個 LSS，已參與質押的用戶還可以通過燃燒DAO代幣來提升分發算力，獲得更多LSS。Losless致力于使加密投資變得更安全。據悉，KuCoin上一期BurningDrop項目XCAD開盤上漲7010%。[2021/5/27 22:50:10]

3.Lossofuserassetsduetoorderprocessingdelays,orderdisputes,fraud,accountfreezing,andreasonsattributabletothemerchant.

4.UseandfraudulentexploitationofpaymentsmethodssuchasPayPal.

5.Maliciousexploitationofplatformloopholesforprofit.

6.Merchantswhohavebeensuspectedbyauthoritiesofillegalorcriminalactivities.

7.Askinguserstopayadditionalfees,ordishonestuseofredenvelopestocollecthandlingfees.

8.Multipleappealsbyusersduetothemerchantmarkingapaymentaspaidwheninfactnopaymenthasbeenmade.

KuCoin上線DAPPX ，現已開放充值:據KuCoin(庫幣)官方公告，KuCoin宣布上線上線dAppstore(DAPPX)項目并支持DAPPX/USDT交易對，目前已開啟DAPPX的充值服務，于5月21日17:00正式開放交易。dAppstore旨在建立用戶和dApp雙方互利共贏，并以用戶體驗為主的dApp服務市場。

據悉，KuCoin(庫幣)旨在發掘全球優質區塊鏈項目，為來自207個國家的800萬用戶提供現貨、杠桿、合約、礦池、借貸等一站式服務。[2021/5/20 22:25:39]

9.Multipleappealsbyusersduetomaliciousdelayofpaymentorreleaseofassets.

10.Seriouscircumstancesoffailuretocooperatewithcustomerservicetohandleorderdisputesordeliberatedelays.

11.Failuretocooperatewithcustomerservicewhenausersubmitsanappealthattheyhaveoverpaidthemerchantorthemerchanthasunderpaidthem.

12.Failuretoactivelycooperatewithcustomerservicewhenanorderiscanceledbymistakeorbytimeoutafteralreadyreceivingatransferfromtheuser.

13.Submissionofmaliciousorderappealswhentheuserhasnotviolatedanyrules.

14.Failuretoprovideanewpaymentmethodinatimelymannerwhenanissueisfoundwiththemerchant’sreceivingaccount,orprovisionofanewpaymentmethodbutmultipleuserappealsoffailuretoreleaseassetsintimedespitethereceiptofuserpayment.

15.Failuretocooperatewhenauser’sbankcardoraccountisfrozenasaresultofamerchantpayment.

16.Disclosureofauser’sname,account,contactinformation,orotherinformationwithouttheirconsent.

17.Spreadingmaliciousrumorsabouttheplatformonsocialmediaplatforms.

18.Submissionoffalseinformationonthemerchantapplication.

19.Useofthepaymentaccountonanotherplatform,onwhichithasbeenflaggedformoneylaunderingorotherviolations.

20.Buyingtheinformationoraccountsofotherusersfortransactions.

21.Nopendingordersforasignificantperiodoftime(inactivity).

22.Maliciousplacementofordersforthepurposeofdisruptingpricesandtradesontheplatform.

23.Registrationofsockpuppetaccounts(directlyorthroughanintermediary)tomaliciouslysnatchordersordisruptthemarketorder.

24.Abusive,threatening,orhostilebehaviortowardsplatformusersandstaff.

25.Multiplecomplaintsfromusersorrepeatedwarningsfromcustomerserviceandstaff.

Thecontentoutlinedintheseregulationsmaybeadjustedandsupplementedatanytimeinaccordancewiththeactualoperationalsituationoftheplatform.Platformstaffhavetherighttoissuedifferentdisciplinarymeasuresagainstmerchantsinaccordancewiththeactualsituation.

5.CancelationofMerchantFunctions

Ifamerchantwishestocanceltheirmerchantstatus,theymustsubmitanapplicationtotheplatform.Onreceivingtheapplication,theplatformwillfirstrevokethemerchant’sabilitytopostads.Ifthemerchanthasnoactiveorderdisputesandnorecordofviolations,theplatformwillunfreezetheirsecuritydepositwithin7workingdays.Merchantscannotapplyformerchantfunctionswithin30daysaftertheirmerchantfunctionshavebeencanceled.

MerchantswhoencounteranyproblemscancontacttheofficialKuCoinP2PemailatPleaseavoidinformationfromunofficialsourcesorchannels.

HowtoContacttheKuCoinSupportTeam?

https://www.kucoin.com/support/900000316346-How-to-Contact-the-KuCoin-Support-Team-

OfficialMediaVerification

https://www.kucoin.com/cert?lang=en_US

Regards,

KuCoinP2PTeam

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